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For instructions about how to reconfigure your account to use POP, contact your email account provider. To resolve this, remove the connected IMAP account in and reconfigure it as a POP connection. If you use to access an account that uses a domain other than or you might not be able to sync your accounts using IMAP. Select This was me to let the system know you authorize the IMAP connection.Īttempt to connect to the account via your IMAP client.įor more information on how to use the Recent activity page, go to What is the recent activity page? Under Recent activity find the Session Type event that matches the most recent time you received the connection error and click to expand it. Go to /activity and sign in using the email address and password of the affected account. We’re working on a fix and will update this article when we have more information. Step 9 – Your email account is now ready to be used.You may receive a connection error if you configured your account as IMAP in multiple email clients.

A “ Test Account Settings” window will pop out and inform you that your email account setup is completed. Step 8 – You will be redirected back to the “ Add Account” page.

Step 7 – Click on the “ Advanced” tab and insert 110 into POP3 port and 2525 or 587 into SMTP port. Step 6 – Click on “ Outgoing Server” and choose “ My outgoing server (SMTP) requires authentication” and “ Use same settings as my incoming mail server“. Click on “ More settings” after you have filled in all the required details.

Step 5 – Insert your email account details accordingly. Step 3 – Choose “ Manually configure server settings or additional server types” and “ Next“. To understand IMAP and POP3 protocol, you may refer to this article, here. If you are using a web-based email and prefer to have your mail delivered to Microsoft Outlook and stored locally in your hard drive, do follow the guide.